Complete Know- Best Features & Benefits of Taxi Booking App

October 5, 2021

Taxi calling with your hand is a thing of the past. It’s infuriating to be sitting for a cab for such an extended time. We’ve utilized new technical breakthroughs to combat globalization. Smartphones have simplified our business by allowing us to create on-demand taxi booking applications. Many taxi service applications on the market will enable us to order a cab in just a few minutes. Your pre-booked taxi will be there in no time.

If you want to establish your own on-demand taxi booking system with a distinct brand feature, you need to enlist the assistance of a professional taxi app development company. This industry has already been dominated by taxi business applications like Uber and Lyft, but there is still plenty of expansion opportunities.

To begin with, what is a taxi booking application?

An on-demand taxi booking application is a platform that provides digital services to customers and ride-hailing businesses. Clients may schedule trips on their cellphones, drivers can receive ride requests via an app or a dashboard, and taxi management sections can administer their operations online.

How does it work?

The overall process of a taxi booking app can be described in these five steps:

1. Inquiry – Through the application, the user may make urgent or scheduled queries for an automobile. These requests are routed to drivers in the area.

2. Selecting or refusing the trip – The driver chooses to accept or decline the journey. If the request is turned down, it will be sent on to another driver.

3. Journey – With the estimated arrival time insight, the customer keeps a close eye on the cab as it approaches.

4. Payment — The cashless payment method and the pre-determined price benefit both sides. When designing a convenient taxi booking software, bear in mind that it is essential.

5. Ratings – An essential component of the app’s fundamental operation that enhances service quality.

Now, let us see the best features that a taxi booking app should have?

We already know what a cab booking app is. Now, tell us what characteristics you want it to have. This option is dependent on the client’s needs, but it will almost certainly have three components: a rider app, a driver app, and an admin panel. Its unique set of features distinguishes each one. Here are a few examples:

1. Passengers’ taxi app

-> User signup and login – In most cases, a user profile must be created.

-> Make any necessary adjustments to your account.

-> Cab reservations are accessible both on-demand and on a predetermined schedule.

-> Alerts – It’s great if they can be sent in various ways, such as email and SMS, in-app chat, and text alerts.

-> Different payment alternatives — A supplier must present consumers with other options. They are more inclined to feel at ease and happy with your app if they can choose and change the form of payment at any time (e.g., cash, credit cards, mobile payment).

-> A real-time GPS–based monitoring system notifies users of the car’s whereabouts as it waits for a driver and during the journey.

2. Driver’s taxi app

-> User enrollment and login – The procedure for drivers is a little more complicated. The administrator must first authorize them before they can begin offering services.

-> Make any necessary adjustments to your profile.

-> Booking verification.

-> GPS-based real-time surveillance.

-> Maintaining a record of all appointments.

-> An revenue tracker – The driver’s daily and weekly progression report should be accessible on a similar website.

-> Updates — Drivers stay informed by getting notifications, whether it’s about new earning opportunities, new features, or information regarding membership or a journey.

-> Feedback — While a two-way review mechanism is not frequently used, it does improve the safety of both drivers and consumers.

3. Admin interface – Every trip’s information – An admin must thoroughly know all current, completed and booked rides.

-> A real-time map will permit an operator to track the positions of vehicles, drivers, and passengers.

-> Report monitoring and analytics — Real-time data on driver participation and revenue is equally as essential as data on active rides, canceled trips, and ride refusal requests.

-> Revenue management.

-> Driver administration – To begin, new drivers must be authorized by a supervisor. As a result, their documentation and vital personal information must be shown on the associated page of a panel.

Administrators are also responsible for deactivating and banning drivers.

-> Passenger management – The ability to see and change user information directly from the admin panel ensures that the user experience will enhance.

-> Support for several languages.

-> Management of complaints – An administrator should resolve a problem if a passenger’s review and rating express displeasure with their driver or journey.

-> Notifications – Supervisors should go to the admin dashboard to send messages to riders and drivers or modify the default settings by selecting a preferred method of sending them.

How much does it cost to build a bespoke taxi booking app?

Because each application has different requirements and costs, mobile app development services never have set prices. Some of the elements that impact the overall price of any application include application complexity, app capabilities and functionalities, app platform knowledge and geography of the recruited firm, team structure, and technology stack.

Based on these considerations, a **mobile app development company** can charge you from $15,000 to $55,000.


Developing an on-demand taxi booking application is time-consuming and costly, requiring substantial attention, time, and money. The application should provide various benefits, such as recognizing market trends, ensuring customer satisfaction, and enlightening service delivery. While it may be hard not to be concerned but, you should not be concerned about competition.

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